● The BC Mental Health Support Line, open 24/7:
Call 310-6789 (do not enter the 604, 250, or 778 area codes)
● The Crisis Centre, open 24/7:
Anywhere in BC: 1-800-SUICIDE: 1-800-784-2433
Other regional crisis lines elsewhere in BC: http://www.crisislines.bc.ca/mapcrisis-lines
Online Chat Service for Youth: www.YouthInBC.com (12pm to 1am)
Online Chat Service for Adults: www.CrisisCentreChat.ca (12pm to 1am)
● First Nations and Inuit Hope for Wellness Help Line and On-line Counselling, open 24/7:
Toll Free: 1-855-242-3310 Chat Line: www.hopeforwellness.ca
Immediate counselling and crisis intervention to all Indigenous people across the country
● KUU-US Indigenous Crisis Line, open 24/7:
Toll Free: 1- 800-588-8717
Adult/Elder: 250-723-4050 Child/Youth: 250-723-2040
● Kids Help Phone, open 24/7: In English or French 1-800-668-6868
Resources for parents:
● Book written by CPTK-B program developers: Forgatch, M. S., Patterson, G., & Friend, T. (2017).
Raising Cooperative Kids: Proven Practices for a Connected, Happy Family. Newburyport, MA: Conari
Press. Google Books
● BounceBack Program – Canadian Mental Health Association: 1-866-639-0522 or click here
Free evidenced-based skills program including telephone coaching for people with mild-moderate
depression with or without accompanying anxiety. Coaching available in English, Cantonese, French
and Punjabi. Referral by primary care provider is required.
● BC Parent Peer Support: BC Parent Peer Support – FamilySmart
Community-specific peer support parents who provide emotional support, information, resources,
and help in navigating services for parents & caregivers of a child, youth or young adult with a
mental health and/or substance use challenge.
● Information Children Parent Helpline, open weekdays 9am-5pm: 778-782-3548
Registered non-profit based out of Simon Fraser University; staffed by parents and parent educators
who are trained to answer variety of questions about parenting and child development
● Mental health and mental illness: https://www.heretohelp.bc.ca/
● Healthlink BC – call 8-1-1 or click here to speak to a Health System Navigator about appropriate
resources or be connected to a registered nurse or registered dietician.
● Healthy Families BC https://www.healthyfamiliesbc.ca/parenting
– Local school district
– Family physician (Don’t have a family doctor? The Access Virtual Clinic offers secure telehealth
consultations with licensed B.C. Practitioners who are able to provide referrals to other services)
– Your local MCFD community office
– Extended health benefits or Employee/Family Assistance Plans
For information about local mental health services specific to your community, you can contact our
Information and Resource Referral team by emailing help@cmha.bc.ca. Please let them know where you
are located, what services you are interested in and for whom (child, adult, etc.), and your email address.
Someone from their trained staff and volunteer team will be in contact within 10-12 business days.
As agencies change over time, please check with the above services to ensure accuracy of the information
provided here. Note that many programs will have wait lists, or wait lists may be closed. Inclusion of the
above resources does not indicate an endorsement of them or an affiliation with the Confident Parents:
Thriving Kids program or CMHA BC Agency.