FAQ

The anxiety program is delivered through a series of short online videos supported by coaching sessions on the phone. There are 4 modules in the program after the introductory call. These calls are typically booked two weeks apart and families will often have one or two extra calls. Therefore, the typical length of the program is 8 to 10 weeks long. 

For the anxiety program, parents can expect to commit up to 45 minutes – 1 hour per week on the watching videos and completing activities and up to 45 minutes for the coaching session.  

Confident Parents: Thriving Kids is a phone-based program available throughout British Columbia. We are committed to improving access to early interventions by reducing barriers to support such as long wait times, cost, distance and stigma. 

Yes! All program services and materials are free to participants and phone calls take place on a toll-free line.  

The anxiety program incorporates concepts from cognitive-behavioural therapy (CBT)—one of the most effective treatments for anxiety. The program was developed by BC experts in child anxiety, and based on the best available research evidence. While approximately 4% of children and youth aged 4-17 meet diagnostic criteria for an anxiety disorder at any given time, the percentage of children with mild to moderate anxiety symptoms is much higher.  

 

This is why it is so essential that Confident Parents programs intervene early when symptoms first arise, helping to prevent the escalation of problems that interfere with children’s well-being and functioning at home, school and the community. 

The role of your coach is to help you develop and practice effective skills, keep you motivated, answer questions and support your progress as you complete the program step by step. Coaches don’t provide counselling or work directly with your child. Instead, they support you to become the primary change agent for your child. 

Coaches for the anxiety program receive rigorous training and ongoing supervision from a clinical psychologist. Telephone coaching sessions are recorded and monitored for quality assurance and training purposes.  

Coaches are typically available to book coaching sessions during these hours:  

 

Monday to Thursday: 9am to 9pm 
Friday: 9am to 5pm 
Saturday: 9am to 4pm 

Yes, we can put your file on hold for up to three months. If you would like to start the program within this timeframe, please reach out to the program lead directly and we can set you up with a coach when you are ready. 

We can do conference calls so that both you and the other caregiver can be on the call at the same time from different locations using different phone numbers. 

If possible, we do encourage having both caregivers on the calls as it allows caregivers to engage in the program and implement the tools together. It is necessary to have one parent be continuously present for all of the calls.  

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